When you ring the Merimbula Medical Centre, your call will be answered automatically and you will be placed in a queue if the receptionist is busy. Your call will be answered in order as soon as possible, but do not hang up as you will lose your place in the queue. In the event that you require urgent emergency treatment, it is preferable to dial the emergency service on 000. Urgent calls will be triaged and put through to the nurse or Doctor if required. In the case of non-urgent calls, a message will be taken and the call will be returned as soon as possible.